Frequently Asked Questions
PAYMENTWhat payment methods do you accept?
Cash on Delivery
Credit/debit card via PayPal (no account needed)
SHIPPINGHow much is shipping?
Shipping is free.
How long before I receive my order?
Metro Manila: 3-5 business days
Not Metro Manila: 5-7 business days
TRACK YOUR ORDERHow do I track my order?
Once your item has been picked up, we'll send you an email and text with your tracking information.
If your tracking number begins with '7', track your order with XEND.
If your tracking number begins with '8', track your order with LBC.
RETURNSWhat is your return policy?
Exchange or return your item for free. Shipping costs are on us.
Returns must be unworn and in the original packaging.
Refunds are issued via bank deposit.
Contact us so we can process your request.
SNEAKER CARERemove excess dirt first using a soft-bristled brush (shoe brush or old toothbrush) to clean the outsole.
Mix warm water and a small amount of laundry detergent to create a slightly soapy mixture.
Apply a small amount of the water/detergent mixture to a sponge, soft cloth or soft brush and clean affected areas.
It's important that you do NOT soak your sneakers as this may cause discoloration from the sole and eyelets.
Apply your mixture ONLY to the primary material of the shoe that is in need of cleaning.
CONTACT USWe'll respond to every message within 24 hours. All you have to do is:
1. Click the chat widget on the bottom righthand corner of our site.
2. Or, send us a message at www.facebook.com/anarkyzt.
3. Or, send us an email at email@example.com.